RETURN POLICIES
RETURN POLICIES
RETURNS & EXCHANGES
We understand that sometimes issues may arise with your gear, and if you find yourself in need of a return or exchange, rest assured, we've got you covered. Our return policy allows for returns within 14 days of receiving the product.
We want to make your return experience as hassle-free as possible. If the item is faulty, return shipping is on us. However, if you're returning the item due to a change of mind or for a different size, return shipping costs may be incurred.
Your satisfaction is of utmost importance to us, and we are committed to making the return process as seamless as possible. We pride ourselves on our flexibility, human touch, and understanding, recognizing that dealing with returns can be a concern in some retail settings.
TERMS & CONDITIONS
THE FINE PRINT
Products must be unworn and unwashed, with any hang tags attached, if applicable, in original packaging, and accompanied by proof of purchase.
Refunds will only be applied to the original form of card payment, to an italsamadhi gift card, or in accordance with applicable local laws.
At italsamadhi, we approach each return individually, making decisions with our customers best interests in mind.
We consider factors like whether an item is unworn and unwashed to ensure a top-notch experience for you. Please note that potential fraud or misuse of this policy, such as excessive or unreasonable returns, may lead to the refusal of future transactions or returns.
Refunds provided beyond 30 days or in the absence of proof of purchase will issued in the form of an italsamadhi gift card , or as dictated by local laws.
In specific cases, we might ask for additional information, including personal details, to facilitate the verification process. Your cooperation in these situations is greatly appreciated as we work to maintain the integrity of our policies.